Frequently Asked Questions
Everything you need to know about shopping with NTS.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for delivery within 1-2 business days.
What is the NTS return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Returns are free for domestic orders via our online portal.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
What payment methods do you accept?
NTS accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now Pay Later options like Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, NTS is committed to ethical fashion. Over 70% of our current collection is made from organic cotton, recycled polyester, or eco-friendly Tencel.
Can I track my package in real-time?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your delivery's progress.